DIY
Do you have a problem and have already tried turning it off and on again? Do it yourself! We have compiled useful information and guides for you to save you. The page will be updated from time to time with additional guides and solutions
Useful guides
- Setting up MFA (Multi-Factor Authentication) in tauex accounts
- NetApp storage space mapping
- Connect to a wireless network
- Remote access via VPN
- Initialization of computer code for candidates and students
- Email Account Settings
- University's OneDrive Setup
- Using Quick Assist to help troubleshoot problems remotely
- Setting up a computer on the wired network
- Setting up a computer on the wired network (Mac)
- Connecting to library resources from outside the campus
- FAQ – NAC & EDR Systems
- Instructions for releasing an email from quarantine and whitelisting an address
Free software for students and faculty
- Free Office 365 for students (provided without support)
- Free Windows 10 for students (provided without support)
- Free MATLAB for students and faculty
- Free Office 365 for staff with tauex account (provided without support)
